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Microsoft Outlook: how Hotmail lost its cool

Hotmail still busiest webmail site in terms of internet traffic but recent stagnation prompted decision to relaunch as Outlook Josh Halliday Wed 1 Aug 2012  13.55 BST First published on Wed 1 Aug 2012  13.55 BST   This article is over  6 years old Shares 3 Comments 62   Hotmail: 350 million users will be moved to the revamped Outlook.com. Photograph: Sean Smith for the Guardian It is difficult to say exactly when Hotmail lost its cool factor, but a series of missteps have turned Microsoft's email service into a languishing relic of the early internet. Microsoft has announced that it will bring down the curtain on Hotmail later this year, moving its 350 million users (still – yes, really!) to the revamped Outlook.com. The move is designed to unify Microsoft's range of software products, such as Windows Phone and Office, and entice a new generation of Facebook-addicted users who want to see status updates alongside emails. Like many,